Contact Us
Whether you spotted something that needs updating, have a question about how we rank offshore sportsbooks, or want to suggest a book we haven't covered yet, we want to hear from it. This page explains what we can help with and how to get your message to the right place.
What we can help with
Offshore Sports Betting is an independent research and comparison site. We don't operate a sportsbook, hold customer funds, or process bets, so we're not able to help with anything happening inside an operator's own account system. Where we can be useful is with the content on this site — for example:
- Corrections to bonus terms, odds information, or anything else that looks out of date on a review page
- Questions about how we score and rank the offshore sportsbooks we cover
- Feedback on a page you've read, including anything unclear or missing
- General queries about our editorial approach, disclosure, or how the site is funded
What we can't help with
Because we're a review and comparison site rather than a sportsbook, we're not the right contact for account-level issues. That includes deposits, withdrawals, verification (KYC) delays, bonus crediting, closed accounts, or disputes over a settled bet. Those requests need to go to the sportsbook itself, through the support channel listed on its own site — usually live chat, email, or a support ticket system. Each offshore book handles support differently, and only they can access your account details or transaction history.
If you're dealing with a payout delay or a dispute, keep a record of your communication with the operator's support team, including dates and any reference numbers. That paper trail matters if the issue takes time to resolve.
Before you reach out, check these first
A lot of common questions are already answered elsewhere on the site, which may save you a wait for a reply:
- For background on who we are and how our reviews are put together, see our About Us page
- If you're concerned about your own betting habits or want tools to set limits, our Responsible Gambling page has practical guidance and helpline information
- For the legal terms governing use of this site, see our Terms and Conditions page
A quick note on what this site does and doesn't do
Offshore sportsbooks are licensed outside the United States — typically in jurisdictions such as Curaçao, Panama, or Costa Rica — and none of them are regulated by a US state gaming authority. That means bettors using these sites operate in a legal grey area with none of the player protections that come with a state-licensed operator: no state-mandated dispute resolution, no guaranteed segregation of player funds, and no state regulator to escalate a complaint to if a book delays or refuses a payout. We research and compare these operators on things like odds, market coverage, banking options, and track record, but we cannot vouch for the outcome of any individual account, and we don't accept payment from operators in exchange for a better ranking or review.
Before signing up anywhere, it's worth checking your own state's current stance on offshore betting sites, since laws and enforcement attitudes vary and can change.
Responsible gambling
Betting should stay entertainment, not a way to make money or cope with stress. If you or someone you know is struggling to keep gambling under control, free confidential help is available around the clock through the National Council on Problem Gambling at 1-800-GAMBLER. Offshore operators don't always offer the same self-exclusion and deposit-limit tools you'd find at a state-regulated site, so it's worth building your own limits before you start. This site is intended for adults aged 21 and over.
Getting in touch
Look for the contact, help, or support link in the site's footer or header — that's the fastest way to route your message to the right person on our team. Include the page URL and as much detail as you can if you're flagging an error, since that helps us find and fix it quickly. We read every message, though response times can vary depending on volume.